Does your business need to get more out of Facebook ads?

Facebook advertising is the most popular avenue for online marketing. The social network has grown into an ad network with substantial reach to empower brands of all sizes.  

Today, more than 2.7 billion people use at least one of the company’s services—Facebook, Instagram, WhatsApp, or Messenger—on a monthly basis. In Q2 2019, daily active users on Facebook alone increased 8 percent year over year to 1.59 billion.

From Facebook Shop to the Facebook Marketplace and Facebook dynamic retargeting ads, Facebook is continually expanding its offerings for business advertisers. If you want to boost sales and dominate your industry in 2020, roll up your sleeves and learn a few Facebook marketing tactics that will be a “must” in 2020.

Note: Reggie Paquette was an excellent resource for this article. Reggie is with Revealbot, a Facebook ad automation tool provider who has an excellent guide on getting started with Facebook ad automation

 

Article Contents (click to skip ahead)

 

  • Why Facebook Marketing?

    Businesses today have to plan their marketing strategies in order to successfully advertise their products and services. Facebook marketing starts with creating a business page on Facebook; this page acts as a channel of communication to maintain contact with and attract potential customers.

    However, simply posting news and updates to your social media profiles won’t cut it. After a major algorithm change in 2018, many brands are struggling to gain attention and engagement on Facebook. Organic reach has been throttled, which means people can “like” and “follow” your company but they’re not likely to see your posts unless you’re paying to have them seen.

    To solve this problem (a problem you might say they created), Facebook provides an advertising platform that allows businesses like yours to create killer marketing campaigns. As we head into 2020, this is the only real way for businesses on Facebook to develop a fan base for a product, service or a brand.

    Facebook Marketing Basics

    Before we delve into the advanced tools and tactics, let’s go over some of the easy-to-forget “basics.” Even if you’ve been advertising on Facespace for years, it’s helpful to review these fundamentals. But if you’d rather get straight to the meat and potatoes, you can click here to skip ahead to the advanced Facebook marketing tactics.

    Set Your Goals

    What results are you looking to achieve from Facebook? Are you trying to gain brand awareness or increase website traffic? Or do you want to bring in leads, who can then be directly contacted or taken to a website where they can purchase a product and convert as a customer.

    There is no one-size-fits-all Facebook marketing strategy. Setting goals is how you make sure your strategy is catered to your specific needs.

    Once you have determined your goals, you can adjust your Facebook marketing strategy accordingly.

    Set Your Budget According To Your Goals

    The next step in your Facebook marketing strategy is to plan your monthly budget. 

    When it comes to a budget, a typical Facebook marketing campaign will contain budget allocation for Page-like ads, Conversion or Lead Generation ads, boosted posts, and content creation and development.

    Page like ads are the ads that grow your following on Facebook. Having a large following can be beneficial to your business in many ways.

    Conversion ads generate sales and lead who can be turned into customers.

    Boosting posts means more of your followers will see them. You can also boost posts to audiences outside of your followers.

    You’ll want to look back to the initial goals and decide which features to budget for. If you are willing to invest in your posts and ads, Facebook can put your business in front of people who may have otherwise never heard of it.

    Define Your Audience

    Facebook allows for precision targeting to show your ad to a specific audience. You can:

    • Tap into recent purchase behavior.
    • Get creative with life-event targeting.
    • Use custom audiences to nurture leads and build loyalty.
    • Create audiences that look like your existing targets (“lookalike audiences”).
    • Layer targeting options to get granular with your targeting.

    Create a Publishing Calendar

    Maintaining a regular posting schedule is an important part of finding success with Facebook.

    “A content calendar is the most effective way to maximize your efforts while minimizing the time spent on Facebook marketing,” said Dan Towers, senior manager of digital marketing at marketing and advertising firm Arcane.

    “You can plan out content at one time and by using a scheduling program, like Buffer or Sprout Social, you are able set it and forget it,” he added. “But don’t actually forget it—still monitor your posts and focus on community management. Your customers will appreciate it.”

    Optimize Your Posts for Success

    Here are a few tips to remember while making content for Facebook:

    • Facebook posts that have an image or a video typically get twice the engagement of posts without images.
    • People’s eyes are naturally drawn to images with faces in them.
    • Bright, high-resolution images are vital! Image sizes for a Facebook conversion ad and a page like Ad are 1200 x 628 pixels and 1200 x 444 pixels respectively.
    • Stay away from cheesy stock photos.
    • Ad images should not contain more than 20 percent text
    • Only 15percent of Facebook videos are watched with the sound on. Make sure your video conveys the right message without the use of sound.
    • The ads should have strong calls to action (CTAs)
    • The ads should also make the audience trust your brand or organization.

    Advanced Facebook Marketing Tactics

    Successful advertising starts with the right strategy and positioning. Don’t deliver sales-based ad campaigns straight to cold audiences of potential customers. They don’t know, like, or trust you yet, so you won’t see consistent and sustainable sales or leads from your campaigns. Here are some tips about how to target the right audience on Facebook, as well as some tools you’ll find to make your campaigns more effective. 

    Sharing Pixels From Partner Sites

    One of the key components of scaling Facebook ad campaigns is targeting, and specifically finding new audiences. This can be pretty difficult after the groundwork has been laid and all the standard audiences are set up.

    One sneaky thing you can do to get new audiences is getting pixel access from other sites in your industry. How do you do this? Well, it’s not something you can “hack” together. You need to develop partnerships with other companies in your industry that have high-traffic websites, especially with websites that attract your audience.

    If you’re a B2B company, you may already have partnerships with existing companies. Or perhaps you have customers with high traffic, relevant blogs. You can work out a special partnership with them to either share their pixel with you or offer to install a pixel from your account for a set amount of time.

    If neither of these options are available to you, you can always reach out to website owners directly and offer to pay them to put a pixel on their website for a month or so. Now you have a brand new audience to target that could be even more relevant and less expensive than other forms of targeting.

    Event-based Lookalike Audience

    Want to create a highly targeted audience on Facebook? You can do that by creating multiple types of lookalike audiences.” Essentially, you give Facebook a source audience  (a “seed audience”) and Ads Manager will create an audience of people will similar characteristics. You can choose the percentage, so a 1% lookalike will be the 1% of Facebook users in that country that most closely match the source audience. That means you’ve eliminated the 99% that are less of a match, instantly giving you a high performing audience to target.

    The most efficient and effective way to do this is the Event-based Lookalike.

    We all know the magic of Facebook Pixel and conversion tracking, right? Event-based Lookalike Audiences allow you to record the actions and behavior that matter most to you (such as purchases or leads). You can create a whole new lookalike audience by using a website custom audience (event-based) as your Source Audience.

    Using a custom audience, head to Audience Dashboard and select Lookalike Audience option from the drop-down menu of Create Audience.

    Using a custom audience, head to Audience Dashboard and select Lookalike Audience option from the drop-down menu of Create Audience.

    In the Source field of the lookalike audience creation window, select your event-based website custom audience followed by choosing a target country and size of the audience.

    In the Source field of the lookalike audience creation window, select your event-based website custom audience followed by choosing a target country and size of the audience.

    Value-based Lookalike Audience

    The Lifetime Value Lookalike Audience tool lets you go beyond your customer’s core data (such as name and email address). This means you can leverage your customer purchase value and come up with an even higher-quality lookalike audience.

    Here’s how to effectively build a value-based lookalike audience on Facebook. Again, navigate to your dashboard and click on Audiences under the Assets column.

    navigate to your dashboard and click on Audiences under the Assets column

    Select Custom Audience from the drop-down menu, and then select Customer File.

    Select Custom Audience from the drop-down menu, and then select Customer File.

    On the bottom of the Create a Custom Audience window, you will find an option to include your LTV (Lifetime Value). You have to create a customer file custom audience with LTV, then you can use this custom audience as the source audience for your lookalike.

    You have to create a customer file custom audience with LTV, then you can use this custom audience as the source audience for your lookalike.

    Third-Party Tag Integration

    The integration tool within Business Manager makes setting up the Facebook pixel process much easier. Businesses can now implement the Facebook pixel without touching the code to their website. Click on the link for each platform to see step-by-step instructions:

    First, select Events Manager in the Facebook navigation sidebar.

    First, select Events Manager in the Facebook navigation sidebar

    Click View Setup Instructions to see how to create your pixel.

    Click “View Setup Instructions” to see how to create your pixel.

    Follow the steps to get started and then use the Facebook Pixel Helper (a chrome plugin)  to confirm that your conversion pixel is firing properly.

    Creative Hub

    You can find Creative Hub in the Facebook navigation sidebar by clicking the “dot” button and scrolling down to Advertise > Creative Hub.

    You can find Creative Hub in the Facebook navigation sidebar by clicking the “dot” button and scrolling down to Advertise > Creative Hub

    Creative Hub is an ad mockup tool that allows you to test different ad types, placements, and ad elements. Slideshow, video and interactive ads can also be tested here. These mockups can be saved for later reference.

    Hidden away in Creative Hub is a tool that has the power to solve many advertiser’s problems with “too much text in image” errors. You can find this tool within Creative Hub under Tools > Image Text Check.

    As you may know, Facebook images are automatically reviewed for the amount of text; if there is too much text in your image, it will be served at a lower rate.

    You can upload images into the Image Text Check tool to make sure delivery will be normal.

    You can upload images into the Image Text Check tool to make sure delivery will be normal.

    Facebook Analytics

    Need additional insights on the performance of Facebook campaigns? For user metrics, engagement metrics, page metrics and user demographics, look for the Facebook Analytics tool in the Business Manager navigation bar (select Analytics under Analyze and Report.

    look for the Facebook Analytics tool in the Business Manager navigation bar

    You can create Cohorts of users to track behavior over time, create pivot tables (called “Breakdowns“) for ongoing data reporting, create Dashboards and review Lifetime Values. You can even create Funnels that include a sequence of actions you’d like to measure.

    You can even create Funnels that include a sequence of actions you’d like to measure.

    Audience Insights

    If Facebook Analytics isn’t giving you enough actionable data, check out this tool by going to the navigation menu and scrolling down to Analyze and Report > Audience Insights.

    check out this tool by going to the navigation menu and scrolling down to Analyze and Report > Audience Insights

    You can build your ideal target audience and gather demographic, Page likes, Facebook usage data, and interests.

    You can build your ideal target audience and gather demographic, Page likes, Facebook usage data, and interests.

    You can also see Pages that are likely to be relevant to your audience based on their interests and how likely your audience is to like these pages (versus the rest of Facebook).

    Using LinkedIn for Better Facebook Remarketing Campaigns

    This remarketing trick is especially good for B2B. It can be difficult to use interest-based targeting to find new audiences on Facebook. LinkedIn might be a much better network to find the right people to target since LinkedIn has much better company, job title, and industry data.

    What you can do is launch a top-of-funnel campaign on LinkedIn to your highly targeted audience with a link to a specific page or blog post on your website. Then you can set up a middle or bottom-of-funnel retargeting campaign on traffic to that page/blog post on Facebook where you can get less expensive CPCs and a higher conversion rate.

    Even if you’re not in B2B, this strategy can still work with other ad networks like Quora, Pinterest, Snapchat, or even Google Ads, too.

    Campaign Budget Optimization

    By setting one central campaign budget across multiple ad sets, Facebook can distribute your budget to the ad sets that are performing best. Campaign Budget Optimization allows you to do this when creating a new campaign and can be applied to either daily budgets or lifetime budgets.

    Campaign Budget Optimization allows you to do this when creating a new campaign and can be applied to either daily budgets or lifetime budgets.

    Ad Scheduling

    Some Facebook advertisers want to restrict their ads certain times of the day. When creating a new campaign, you’ll see the option to run ads all the time or run ads on a schedule after you have set your lifetime budget.

    When creating a new campaign, you’ll see the option to run ads all the time or run ads on a schedule after you have set your lifetime budget.

    The remaining ad scheduling options must be set within each ad set.

    The remaining ad scheduling options must be set within each ad set.

    Now schedule  your ad by clicking on the times you want to serve ads.

    Now schedule jus your ad by clicking on the times you want to serve ads.

    Location Targeting

    You probably already know about location targeting, which allows you to select radius targeting or target the city only.

    You probably already know about location targeting, which allows you to select radius targeting or target the city only.

     

    You probably already know about location targeting, which allows you to select radius targeting or target the city only.

    Location targeting also has several additional settings:

    • Everyone in This Location
    • People Who Live in This Location (a good option for home-related businesses or when you are targeting homeowners)
    • People Recently in This Location

    People Recently Traveling in This Location (The same as “people recently in this location,” but targets people whose home is more than 125 miles away. Use this one if you are targeting tourists).

    Connections

    You can target people who like your Page and friends of people who like your Page. You can also exclude people who like your pages. You can target (or exclude) people who have responded to your events, or you can create different combinations of these options as well.

    You can target (or exclude) people who have responded to your events, or you can create different combinations of these options as well

    Frequency Cap

    The default setting for your ads’ exposure is one impression every week. If you need to limit impressions in Reach or Brand Awareness campaigns, you can make this window longer or shorter with Frequency Cap.

    In the Budget & Schedule section of ad set targeting (when using an Awareness campaign), you’ll see a Show Advanced Options button. Once you click this, you’ll see the frequency cap options.

    In the Budget & Schedule section of ad set targeting (when using an Awareness campaign), you’ll see a Show Advanced Options button

    To see your Frequency on current ads, edit your Account Overview columns to include Frequency.

    To see your Frequency on current ads, edit your Account Overview columns to include Frequency

    Block Lists & Publisher Lists

    Facebook recommends regularly reviewing its Publisher List of websites where your ads might appear If you identify URLs that you don’t want your ads to appear on, you can add them to your Block List.

    You’ll find your Block List, Publisher List and Publisher Delivery reports in the Brand Safety section of the navigation menu.

    You’ll find your Block List, Publisher List and Publisher Delivery reports in the Brand Safety section of the navigation menu

    Navigate to the Block List page and select the green “Create a Block List” button. 

    Navigate to the Block List page and select the green “Create a Block List” button

    Make sure your list is saved as a .txt or .csv file. Upload it and click “create Block list” to finalize.

    Upload it and click “create Block list” to finalize

    The Publisher Delivery report shows you a summary of each ad type, where it appeared and how many impressions that placement received in the last 30 days.

    The Publisher Delivery report shows you a summary of each ad type, where it appeared and how many impressions that placement received in the last 30 days

    Identify the URLs and pages you want to exclude, then save the URL column in your file. 

    Automated Rules

    If you’re not using automated rules, you’re missing out on a lot of efficiency gains and time savings. Automated rules are not that hard to learn either.

    The most useful rules to set up are to automatically pause underperforming ads/ad sets and automatically increase the budget of high performing ad sets. With these two rules, you can focus on creating a lot of different ads/ad sets and launch them all confidently that the automated rules are going to pause the bad ones and increase the budget on the good ones – all automatically of course.

    Automated Rules (under“Advertise in the navigation menu) are useful when activating, pausing, and managing campaigns. Automated rules are a great way to leverage automation in Facebook without giving up too much control.

    mated rules are a great way to leverage automation in Facebook without giving up too much control

    Click the green “Create Rule” button in the top right corner to apply your rule to all active or paused campaigns, all active or paused ad sets or all active or paused ads.

    Click the green “Create Rule” button in the top right corner to apply your rule to all active or paused campaigns

    In the Action field, you can select to pause, activate, send a notification, adjust budgets or adjust bids.

    adjust budgets or adjust bids

    There are countless combinations of automated rules you can create, including:

    • Update your CPA, CPA or other cost goals by target field
    • Adjust bids in the same manner as budgets.
    • Set bi-weekly, weekly, daily and hourly options for action frequency 
    • Add conditions, such as “cost per result is greater than $50”, with a time range that can be from today all the way to the lifetime of the account.
    • Adjust the attribution window if you would prefer a different window than what your account is currently using.

    Lowest-Cost Cap Bidding

    Lowest-Cost Cap Bidding

    Facebook has a default mode on when it comes to bidding in the auction. This is intended to achieve the lowest cost per result possible by automatically bidding on your half. Your business can improve campaign performance by changing the auction bidding from lowest cost to lowest cost with a cap. This accomplishes two goals:

    Cost control: You prevent campaign costs from rising above a set amount that you’re comfortable with.

    Boost Ads Distribution: You can increase your ads distribution within your targeting by setting your bid cap at four to five times the amount of your target cost per optimization. When you boost ads distribution, Facebook sets itself to target the highest-quality part of the target audience. This helps you to successfully outbid your competitors.

    successfully outbid your competitors

    Placement Asset Customization Tool

    Facebook’s Placement Asset Customization tool lets you increase the relevancy of your ads, helping boost their engagement rate and effectiveness.

    To use this feature, select Edit Placements when you’re at the ad set level of your campaign. Then select All Placements under Asset Customization.

    select All Placements under Asset Customization

    When Placement Assistance is enabled, you can adjust your creative for the following placements:

    • Facebook Feed
    • Instagram Feed
    • Instagram Stories
    • Audience Network Native, Banner, and Interstitial
    • Audience Network Rewarded Videos

    Once you are done with choosing the relevant placements, move down to the ad level, where you will find two two additional options:

    Option 1: Crop a single ad image to fit properly with the native format of each platform you are targeting.

    Crop a single ad image to fit properly

    Option 2: Use different creatives for each platform. To do this, select Use a Different Image for Certain Placements:

    Different Image for Certain Placements

    The Test and Learn Tool

    When we run Facebook Marketing campaigns, it’s important to realize that without testing and experimenting, we won’t generate the optimum ROI. To help you, Facebook Power Editor provides a Test and Learn Tool

    To access the tool, go to your Ads Manager and choose Test and Learn from the Measure and Report column.

    The Campaign Compare feature in the Test and Learn tool shows which campaign delivers the most conversions at the lowest cost to your business.  

    Change only one variable between the campaigns you are comparing. For example, you could compare Cost per Result or which campaign is driving more purchases. Make sure both the campaigns have the same placement, ad copy and creative (it is okay for the campaigns to have different objectives).

    Once you are done with selecting two similar campaigns, select the event action you’d like to track.

     

    This is the variable on which you are comparing the results of the campaign.

    Now select your Test Duration. The campaigns you are comparing must have at least 100 conversions for the time duration you selected to track, so select the appropriate time frame to compare effectively.

    The Split Testing Tool

    Facebook’s split testing tool lets you identify your best-performing ads so you can  improve future campaigns.

    Lowest-Cost Cap Bidding

    You can boost campaign performance by changing your auction bidding from lowest cost to lowest cost with a cap.

     

     

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